- Refund Policy
RETURNS + CANCELLATIONS:
At STEVESCOINS.COM your satisfaction is our main goal. If any item purchased is not satisfactory it may be returned within 7 days of receipt for exchange or a full refund (Because of Market fluctuations; Gold, Silver and Platinum coins where the price is related to the spot metals market, can be returned for replacement only). Postage paid to us to ship your order is non-refundable. Normal postage for returned orders may be refundable in certain cases. This does not include Overnight, Priority or Expedited shipping. All coins sold by STEVESCOINS.COM come with a lifetime guarantee of authenticity.
A 10% cancellation fee OR the difference between the price at which the product(s) were sold to you and the current price(s), (whichever is greater), will be incurred on gold, silver and platinum coin orders and special orders that are not cancelled within two business hours after placement. If your order for gold, silver or platinum coins has been shipped (regardless of when placed) it cannot be cancelled or returned for refund. If the package is refused, the same fees will still apply, and must be fulfilled before any future orders will be taken.
Non-bullion or non-special order items may be cancelled free of charge up until they are shipped. At that point, our normal return policy will apply.